Mr. Neugeberger has just sent a letter of apology to the director of the NPS. (As his notes mentions, he wanted to apologize to the ranger personally, but she wished to remain anonymous.)
Here is his letter of apology
And it only took him two weeks.
That's the other reason I don't believe what he's saying. He' may feel bad, but he's not sorry for what he says, he's sorry he got came under so much criticism for what he did. If there had been no video that had gone viral, is it fair to think there never would have been an apology? I think there wouldn't have been. My guess is that his office has been receiving a lot of criticism, especially from his constituents, and he and his staff discussed how to put this behind him. And so, two weeks, later, he said he was sorry. If he was actually sorry I suspect he'd have felt terrible right away and apologized immediately, most especially as the video hit. Is it possible that it simple took him this long for his regret to build? Sure, it's possible. I just don't think it's likely. He's a smart guy, he's a United States Congressman, he saw the video and the reaction, he has a staff and press experts who deal specifically with stuff like this, he knew.
It was a fairly good apology. So, he gets points for that -- even for simply making it at all. But as long as he was making an apology, he should have apologized for it taking two weeks...