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Technical Glitch Day

1/28/2016

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The glitch that's keeping me from logging into my website account is still ongoing, but from what I'm reading online and experiencing first-hand it appears to be limited to the Chrome browser and may Edge.  But I i'm able to access things using Firefox, which I'm using now (as well as the aforementioned Android tablet version of Chrome.)  So, hopefully at least this will work when I next check in, and I'll be back up and semi-running.

[Update: I am writing this sentence in my Chrome browser, so hopefully it appears that the issue has actually been fixed.  My fingers are crossed -- which makes for more difficult typing.]

But this was easily the far-least of my tech issues on Thursday..

There is a condition that I have named, The "Why Me, Lord?" Syndrome -- or WML, as several of my friends have given it a shorthand name, since I seem to come up with it so often.

(One example.  I was flying back from Europe, a 12-hour trip, and the entertainment console in front of me had a glitch where by it was being controlled by the remote for the person in the seat next to me.  And hers by mine.  But because of the logistics, I was able to lend her mine, so she was covered for the journey, but I...was not.  The flight attendant said that he had been flying for 12 years, and this was the first time he'd ever seen this problem.  I introduced him to the concept of the "Why Me, Lord?" Syndrome.  He loved the name, and for the rest of the flight kept referencing it.

My other problem today was less adorable.  In fact, it's infuriating.  I don't have it in me to give all the details -- and even if I did, it would take too long.  But this is the simple version --
 
I upgraded my Quicken 2003 today to Quicken 2016.  The old version did everything very basic I needed, which is why I never upgraded it.  But in the morning I wasn’t able to print out reports, which I was trying to do for year-end taxes.  After a couple hours of trying to fix it, the common resolution I read online was, alas, time to upgrade.  And so I did.  The instructions required a few steps to convert the file format, but they were were easy and straightforward.
 
And then everyone went haywire.  And after 5-1/2 hours on the phone with tech support (seriously)  – peppered continuously with his, “Hmmph, I’ve never seen that before…” – the fellow finally had to hang up because (being three hours later on the East Coast) his day was over and he’d have to call me back tomorrow!  So, the problem is still unresolved.
 
Though there still were problematic issues, the program was at least installed.  So, left to my own devices, I tried to play around with Quicken a bit on my own to see what I could get done, and -- well, let's just say it's even more screwed up than I thought.  Some recent data is missing (though happily most is there), but it runs horribly and tends to freeze up at most anything, continually getting “Not responding” error messages.  (As I said, I’m leaving out all the specifics.  Just know that it’s deeply mucked up, and the tech guy eventually had to bring someone else in to assist, and together they boy kept saying, “Hmmph, we haven’t seen that before.”)

One example they haven't seen.  Quicken sets "Reminders" of when payments are due.  For whatever reason, it is showing "Reminders" ongoing since 2003.  Over a thousand of them.  And it slows the program to near-uselessness.  Which has brought about one of the, "Hmmph, we haven't see that before."
 
Most "Why me, Lord?" Syndrome occurrences are annoying.  Risking all one’s financial data transcends that and has no whimsy to it.
 
WML…
 

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    Author

    Robert J. Elisberg is a political commentator, screenwriter, novelist, tech writer and also some other things that I just tend to keep forgetting. 

    Elisberg is a two-time recipient of the Lucille Ball Award for comedy screenwriting. He's written for film, TV, the stage, and two best-selling novels, is a regular columnist for the Writers Guild of America and was for
    the Huffington Post.  Among his other writing, he has a long-time column on technology (which he sometimes understands), and co-wrote a book on world travel.  As a lyricist, he is a member of ASCAP, and has contributed to numerous publications.



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