This always bothers me, teeth-gnashingly so. Not life-shattering hatred, of course, but the rational societal annoyance where something is relentlessly irritating without reason, and that could easily be fixed. We hear it all the time and take it for granted, but shouldn't. Companies put up this recording about "recently" changing their options, and leave it there for...well, forever. But "recently" might be five years ago...or two weeks. However, you don't know if they actually, really did just change their options yet again -- or if they simply were too lazy and thoughtless to their customers to say, "Some of our options changed in October, 2010." And so, as a result, you have to listen to the whole, freaking recording all over again, just in case. Every time. Unless, of course, you decide to be wild and reckless. If they merely put in the date when the options actually, "recently" changed, you would know if you had called in since that date and could safely "select your option" away.
Long-time readers of this website will notice that on the homepage, where it says, "New on Elisberg Industries," company police is to put when a change has been made, so that you can always know whether it's worth checking out a section, or if you've seen the "New" change already. And when the board of directors decides that something is no longer actually "new," it's dropped. You're welcome.