There are probably a few reasons, but two are at the top. The first is that unlike other programs (like Kitchen Nightmares, Restaurant Impossible, Mary Queen of Shops -- which is my favorite title, by far -- and others), a hotel is a particular entertaining venue. It's not just One Thing that has to get fixed, but there are the rooms, the front desk area, the grounds, housekeeping, maintenance and more. So, there's a lot of variety that has to be deal with, and it's all different from episode to episode.
And second, there's the host, Anthony Melchiorri. The hosts of most of these shows tend to be prima donnas who like to get in the face of their failing subjects, be confrontational and perhaps belittle them if that's what it takes to open their eyes. Melchiorri is a bulleted-headed New Yorker who definitely has the outspoken East Coast spirit in him, but...that's only a small part of who he is.
Mr. Melchiorri uses a few different designers for his renovation work, but mostly Blanche Garcia, another reason I like the show. On most of these programs that have designers, they're a tad too frou-frou pretentious for my taste, and she's funny and down-to-earth. Plus, the designs she comes up with usually seriously impress me -- and I don't know from design. So, when I can look at something and go "Wow," it's generally awfully good.
There are other reasons I like it -- for one thing, most of his fixes seem to be working, at least for the time being. That's not always the case with these kinds of series. But, in the end, at the heart of the reasons is Anthony Melchiorri.
Hotel Impossible airs on the Travel Channel on Monday nights -- which is tonight, if you're reading this when it was posted. On the West Coast, it comes on at 7 PM and is repeated at 10 PM, but like most-things cable, it repeats through the week.
I don't tend to watch reality shows much -- most of them, after all, are really just part-scripted game shows with the "reality" name slapped on them. But while Hotel Impossible has a "created for TV" forced-nature to its premise, what follows is as much documentary as anything. And the result is fascinating, funny, dramatic and, ultimately, endearing.